Get in touch with John Tappan

This page is for general inquiries about San Diego Mortgage Calculator — questions about our content, corrections to published guides, partnership conversations, accessibility issues, or press inquiries. If you're looking for a personalized mortgage rate quote or pre-approval, that conversation happens with a licensed loan officer at our featured lender, not with us.

Types of Inquiries We Handle

To help your message reach the right person on our team, here are the categories we hear from most often. Choosing the closest match in the form below speeds up our response.

Send Us a Message

Fill out the form below with as much detail as you can. The more specific your question, the faster we can route it to the right person.

Direct Contact

If you'd rather skip the form, email is the fastest way to reach the right team directly.

For privacy-specific requests, including data deletion or DMCA notices, use the form above and select the Privacy & Legal category. We respond to verified privacy requests in line with our published policy.

What This Page Isn't For

To make sure your time is well spent, here are the requests we can't help with directly — and where to go instead.

• Mortgage rate quotes or pre-approvals. We don't quote rates, run credit, or take loan applications. Our featured San Diego lender handles all rate-related conversations.
• Personalized financial advice. We're an education resource, not financial advisors. For decisions specific to your situation, consult a licensed loan officer, a CPA, and where appropriate, a real estate attorney familiar with California transactions.
• Loan status or escrow questions. If you're already in process with a lender, contact your loan officer directly. We have no visibility into individual loan files.
• Real estate agent referrals. We don't refer buyers to agents. The California Department of Real Estate maintains a public license search if you're vetting a specific agent.
• Property valuations or home appraisal questions. Property-specific value questions are best handled by a licensed appraiser or local real estate professional.
• Disputes with third parties. Issues with a lender, servicer, broker, or title company are not something we can mediate. The Consumer Financial Protection Bureau (CFPB) and California DRE both accept formal complaints.

We treat every reader correction as a real signal. The fastest way to make this site more useful for the next person who lands here is to tell us what tripped you up.

John Tappan

How We Use Your Information

When you contact us through the form or by email, we collect only what you send: your name, email address, optional organization, and the content of your message. We use this information to respond to your inquiry — nothing else.

Specifically:

• We do not sell, rent, or share contact form submissions with third parties.
• We do not add inquiry submissions to a marketing email list.
• We do not pass your information to lenders, brokers, or other third parties without your explicit, separate consent.
• We retain inquiry records only as long as needed to respond and maintain a basic correspondence history.

If you want a copy of the information we have for you, or you want it deleted, send a request through the form above with the Privacy & Legal category selected. Our full privacy practices are documented on the Privacy Policy page.

Response Times

We try to respond within the timeframes listed below. Submissions that include the page URL, specific quoted text, or a clear question typically get responses on the faster end of the range.

Response times are slower around major holidays and during the last week of December. If you've waited longer than the listed window without a reply, it's worth resending — occasionally a message routes incorrectly and a polite follow-up gets it back on track.